Privacy notice


The protection of your personal data is very important to us. Therefore we process your data exclusively on the basis of the legal regulations (DSGVO, DSG).

With this privacy policy we inform you about the most important aspects of the processing of your personal data, which are collected during the use of our website, our social media channels, mobile app or other web applications. In addition, some precautions are taken to ensure the confidentiality of the data transmitted and to protect your privacy.

This privacy policy applies to the website. It can be changed by us at any time without prior notice. Changes take effect with their publication. Individual pages may contain links to other providers within and outside of Softmark, about which the data protection information does not extend. We assume no liability for this content.

Contact us

If you contact us via the form on the website or by e-mail, your data will be processed by us for processing the request and in case of follow-up questions.

Web analytics, targeting and cookies

Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm, but serve to make it easier for you to use the pages and to make them more individual. Some cookies remain stored on your device until you delete them. The cookies allow us to recognize your browser the next time you visit. These include, for example, cookies that are technically necessary for the functioning of our website or that offer a service or option requested by you, for example a cookie that stores your personal settings such as the selected language or similar.

Softmark tries to constantly improve the website. We use cookies for website and performance analysis, namely cookies, which provide us with overall statistics on the number of visitors, pages visited, and so on. These data are collected and evaluated internally. We use the results for statistical evaluations with which we check the needs-based design of our website. In addition, when visiting some of our sites, temporary cookies may be stored by targeting service providers on your computer's hard drive or mobile device, which will automatically delete themselves after a set amount of time. These cookies contain a machine-generated alphanumeric identifier that does not permit any conclusions about you or the IP address of your computer. You can prevent the use of the targeting cookies by setting up your browser so that no cookies are stored.

With the help of the aforementioned cookies, anonymous data is generally collected, which allows an analysis of the use of our website.

To share content from our website through social media channels such as Facebook, Twitter, etc., a cookie must be installed on your device. After using the function, the responsibility for further data processing lies with the respective company. For further information, please refer to its guidelines.

Controlling cookies: As described above, you can use cookies to fully exploit the functionality of our website.

If you do not allow or disable cookies, the functionality of our website may be limited. If you do not wish to have cookies, you can set your browser to inform you about the setting of cookies and to allow this only in individual cases. You can also set your web browser to automatically disable cookies. Please note that most browsers offer various ways to protect your privacy. You will usually find the instructions for managing cookies on your browser under the help function of the browser or in the manual of your mobile device.

Integration of services and contents of third parties as well as use of plugins

It may happen that content from third parties, for example Twitter, Facebook, videos on YouTube, map material from Google Maps or graphics from other websites are integrated into our websites (so-called externally embedded components or plug-ins / widgets). This always presupposes that the providers of this content use the IP address of the users, since without the IP address, no content can be sent to the user's browser. By clicking on the respective icon, you agree to the communication with the respective platform and the transmission of information to the respective service provider. We have no control over the amount of data the social network collects using these components. We endeavor to integrate only content from third parties that use IP addresses only to deliver the content. After using the function, the responsibility for further data processing lies with the respective company. Please inform yourself about the respective use of your personal data based on the privacy policy of the selected service provider.

Data storage

We point out that the IP data of the connection owner during the use of cookies when visiting our website are stored by the website operator. Under certain circumstances, personal data such as the name and address of the website visitor can also be entered (via corresponding input masks).

In accordance with the provisions of data protection law, our website visitors on the relevant websites are informed about any collection of personal data that goes beyond the use of targeting. We collect, use and process personal data necessary for the fulfillment of the contract or in the framework of business initiation or on the basis of your express consent, which can also be explained electronically (for example when requesting brochures). Once consent has been given, it may be revoked at any time with effect for the future. Personal data that has been communicated to us through our website will only be stored until the purpose for which it has been entrusted to us is fulfilled. In the case of a contract, all data from the contractual relationship are stored until expiry of the statutory retention period.

The information collected on this website will be forwarded to the responsible unit within Softmark when you enter it. The data will not be disclosed to third parties, unless this is necessary, for example, to fulfill prospect requests (for example, sending brochures by a service provider). Personal data will only be used according to the purpose of the page of our website on which the data was collected. Pages on which we collect personal information are usually identified by the encryption symbol built into your browser.

Regardless of the measures taken to protect your personal data, privacy and confidentiality of data processing may be limited by universally accessible media. When using the Internet as a transmission medium with a computer, smartphone or other device, it can not be ruled out that third parties gain access to your data and thus draw conclusions about any existing business relationships or personal data flow without our intervention in third countries.

We also point out that the sending of particularly sensitive information and data, in particular personal data or account information, should only take place via secure communication channels. The input and / or transfer of personal or business data in the context of the use of our website or other digital services is - in the knowledge of the risks involved - voluntarily and waiving appropriate collateral. Any liability for direct or indirect damages arising in connection with the use of our website and the digital services or their content is rejected in full.

Your rights

You have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. You also have the right to file a complaint with the competent data protection authority.

If you believe that the processing of your personal data violates data protection law or if you would like more information about your data protection claims, you will find the contact data of the data protection officer and detailed data protection notices in accordance with the EU General Data Protection Regulation at the respective location organization.